Patient journey · Intensive & outpatient care
How care will work, step by step
A clear path from your first conversation to a plan you can keep using at home. Every step is designed to be unhurried, measured and honest.
Your journey
Records review & fit call
Before you book anything, we review your history and prior testing. A short call lets us hear your story, answer questions and tell you honestly whether we think we can help.
Comprehensive evaluation
An in-depth neurological exam plus objective testing of eye movements, vestibular function, balance, autonomic responses and cognition. Rest breaks are built in, and we'll stop or slow down whenever you need.
Report of findings
We sit down together and explain, in plain language, what we found, what we think is driving your symptoms, what we recommend and what is realistic. You'll get a written summary, and with your permission so will your physicians.
Individualized program
Targeted visual, vestibular, balance, cognitive and autonomic rehabilitation, dosed to what your nervous system can tolerate and progressed as you improve. You choose an intensive or outpatient format.
Re-test & home program
We repeat key measures to check progress objectively. You leave with a home program built from what worked for you, plus a plan for follow-up support.
Why intensive care is structured the way it is
The brain changes in response to experience. Neuroscience research on recovery after brain injury describes principles such as repetition matters, intensity matters and specificity matters: the brain adapts best to practice that is targeted, frequent and challenging enough to drive change without overwhelming it.
An intensive program applies those principles. Instead of one session a week with long gaps in between, you complete several shorter sessions per day, separated by rest, over a block of consecutive days. That lets us see how you respond within hours rather than weeks, refine the plan in real time, and re-test before you leave.
Think of it like training for an endurance event: steady, well-dosed effort with planned recovery works better than occasional all-out sessions. For a sensitive nervous system, the rest is as important as the work.
What a planned intensive day may look like
- A short check-in on sleep, symptoms and how you responded to the previous day
- Several focused rehabilitation sessions, each targeting the systems your testing identified
- Scheduled rest periods in a quiet, low-stimulation space
- Home exercises to practice in the evening, kept deliberately manageable
- Re-testing of key measures during the program and at the end
Exact schedules will be confirmed before we open and are tailored after your evaluation. Not everyone is a candidate for an intensive; we'll tell you if a slower format is safer for you.
Intensive or outpatient: which is right for you?
| Intensive program | Outpatient program | |
|---|---|---|
| Schedule | Several shorter sessions per day over a block of consecutive days | Regular visits over several weeks |
| Best for | People traveling in, or who want focused care in a shorter time | People who live nearby or prefer to spread care out |
| Between sessions | Planned rest on site; light home practice | A home program between visits |
| Re-testing | During and at the end of the program | At scheduled points |
| Consider carefully if | Activity tends to trigger crashes or severe flares | Travel to frequent visits is hard for you |
We'll recommend a format after your evaluation, and you'll always have the final say.
After your program
Recovery doesn't end when the last session does. You'll leave with a written home program, clear guidance on how to progress it, and a plan for follow-up check-ins. Where permitted, some follow-up may happen by video. We'll send a summary to your physicians with your permission.
Pricing and insurance
We'll be a cash-based clinic so we can offer longer, one-on-one care. We plan to publish program pricing before we open, and we can provide documentation you may submit to your insurer for possible out-of-network reimbursement.
Important
This page is educational and is not medical advice. Seek emergency care for sudden severe headache, new weakness or numbness, trouble speaking, fainting with injury, chest pain or trouble breathing. If you think you are having a medical emergency, call 911.
Be first to know when we open
We're opening fall 2027. Join the waitlist to hear our location first, get early scheduling access and receive free education.
Look closer. Recover forward.
Selected research
These sources describe the conditions and rehabilitation principles discussed on this page. They are not studies of our clinic, which is not yet open.
- Kleim JA, Jones TA. Principles of experience-dependent neural plasticity: implications for rehabilitation after brain damage. J Speech Lang Hear Res. 2008;51(1):S225-S239. doi.org/10.1044/1092-4388(2008/018) (opens in a new tab)